Pre-Sales Engineer

A Bit About the Role
We’re looking for a Pre-Sales Engineer to play a key role in helping us expand our Sales Team to deliver smart, reliable IT solutions to our growing customer base.

At ETB Technologies, we are a true market leader specialising in refurbished servers, storage, and networking equipment—helping businesses around the world find cost-effective, high-performance technology they can trust. Our customers rely on us for honest advice, dependable solutions, and long-term value. Now, we’re looking to strengthen our team with someone who can bridge technical know-how and customer need.

What You’ll Be Doing

• Working closely with the sales team to understand customer needs.
• Providing guidance on server, storage, and networking configurations in relation to those customer needs
• Producing technical quotes for our sales team using Microsoft software products
• Acting as a technical liaison between customers, sales teams, and our products/engineering teams
• Continuously developing your technical skills to stay ahead of customer needs and industry trends

Your Experience

• Solid understanding of IT infrastructure—particularly servers, storage, and networking
• Previous experience in a pre-sales, technical sales support, or solutions engineering role
• Strong communication skills—able to explain technical details clearly to both technical and non-technical audiences
• Familiarity with using an ERP system is desirable
• Experience using CRMs would also be a plus
• Organised, proactive, and comfortable working in a fast-paced environment
• A problem-solver with a customer-first approach

The position is office-based in Dalbeattie. Our operating hours are 08.30-17.00.

Salary £26,208

We are committed to providing an inclusive and equal opportunity environment for all. If you require any adjustments throughout the application process, please notify us, and we will explore options to accommodate your needs.